Obaidullah Khan
Technical Writer | API Documentation | Docs-as-Code | Agile Workflows
📞 +4917676009120 · ✉️ okjadoon18@gmail.com · LinkedIn · 📍 Bamberg, Germany
Summary
Technical writer with 3+ years of experience in developer-focused documentation around APIs with helping secure the Postman Top New API award in 2024. My background in API and product-based technical writing has equipped me with the ability to translate complex technical concepts into clear, user-oriented content. With hands-on experience in Docs-as-Code environments and close collaboration with engineers and product teams, I focus on creating documentation that improves the developer experience, supports learning, and grows community trust in the product.
Experience
Working Student Technical Writer (API)
Brevo / Sendinblue GmbH
Owned and managed the Brevo developer portal documentation end-to-end, collaborating with Product Managers, engineering, QA, UX, and customer support teams.
Key Contributions
- Owned Brevo's developer portal — managed API user guides, API references, Swagger OAS, Changelog, Recipes, and Postman workspace.
- Maintained a developer portal of over 200 REST API endpoints, around 70 pages API user guides and published many changelogs.
- Documented user guides for more than 100 API endpoints
- Implemented a docs-as-code workflow using Markdown (.MD and .MDX), pushing docs to GitHub following CI/CD-based publication pipelines with Agile methodologies.
- Managed SDKs on GitHub across multiple languages: C#, Java, C++, Python, Node.js, TypeScript.
- Maintained the Swagger/OpenAPI specification and Postman workspace — contributing to Brevo's recognition as the Top New API Award winner from Postman in 2024.
- Integrated AI and LLM tools into daily documentation workflows to improve output quality and speed.
- Authored release notes and changelogs for every product improvement and new product release.
- Developed and maintained user/developer guides and API references based on OAS.
- Reviewed and enforced QA against style guides for documentation created by developer teams.
- Handled 20+ documentation suggestions from users in a single day.
- Reduced customer support tickets by 40% by writing clear, customer-focused product guides.
- Managed L3 support tickets via Jira for engineering teams.
- Played a key role in implementing OAuth 2.0 authentication and resolving authentication issues.
- Worked with documentation platforms: Readme.io, Docusaurus, and Fern.
Tools & Stack
Master's Thesis Researcher
University of Bamberg
Implementation and Evaluation of Interaction Types in Mobile-Based Augmented Reality
- Built an iOS AR application using Xcode and Unity 3D with C# scripting.
- Implemented three interaction paradigms: Touch-based, Device-based, and Mid-air gestures.
- Integrated the external RealtimeHand SDK from GitHub for hand gesture recognition.
- Conducted extensive literature review across ISMAR, IEEE, and ACM conference proceedings.
- Designed and executed a user study involving task-based participant testing and survey analysis.
Tools & Stack
Impact
Skills
Documentation Types
Tools & Platforms
Technical Knowledge
Education
| Degree | Institution | Duration | Location |
|---|---|---|---|
| M.Sc. International Software Systems Science | University of Bamberg | Apr 2022 – Sep 2025 | Bamberg, Germany |
Training & Certifications
| Course | Provider |
|---|---|
| API Crash Course | Udemy |
| Information Architecture Fundamentals | Udemy |
| A2 German Language | Goethe Institut |
Languages
| Language | Proficiency |
|---|---|
| English | Native |
| German | A2 (Goethe Certified) |